Instructional Designer
St. Louis, MO
Reports to: Manager, Content & Production
BAI – the premier provider of breakthrough intelligence, innovation and information for the financial services industry - seeks an Instructional Designer for our St. Louis office. The Instructional Designer will research, design, write, proof, and assure quality of online training products for financial institutions. The Instructional Designer is also responsible for coordinating with internal and external variable resources to ensure timely submission of high-quality deliverables. This position will work with subject matter experts and team members to establish training needs, prepare learning objectives, and define and sequence course content. They will utilize knowledge of adult learning theories, multiple learning styles, and instructional design principles to maximize learner success and ensure overall effectiveness of training programs. They will also review and modify existing programs to meet changing course needs and objectives.
Responsibilities
· Serves as the primary writer for all regulatory updates to courseware.
· Conducts analysis of content for instructional design opportunities and serves as knowledge expert for development of all customer-specific training materials (tailored and custom solutions). Makes recommendations for course content, learning methodology and overall course functionality.
· Designs new courses for the core library and designs supporting materials for technology. This includes developing training scripts by assessing student learning needs; establishing clear, attainable course objectives; writing course outlines, script treatments, course content, quiz questions, comprehension tests, and job aids; while soliciting and taking into consideration Content Specialist and Programmer recommendations for interface design and functionality of courseware
· Manages all content source files including final scripting with updates.
· Meets deadlines consistently in a fast-paced environment with multiple assignments occurring simultaneously.
· Conducts exhaustive primary and secondary research (including interviews with customers, SMEs, and sales reps) on highly technical, jargon-laden topics to determine the most effective, instructionally-sound, student-friendly methodologies for delivery of content.
· Coordinates with teams of outside resources including writers, instructional designers, SMEs, and proofers to meet agreed-upon initiatives and deadlines.
o Develops objectives, outlines, and other criteria for all scripts to be completed by outside resources.
o Assesses overall effectiveness of scripts provided by outside resources and suggests revisions whenever they fail to meet necessary criteria, ensuring all projects meet the highest of standards.
o Trains and sets accountability standards for internal contract proofers/writers.
· Manages self to establish and meet company goals and deliver by agreed-upon deadlines.
· Makes decisions regarding most effective means of delivering instruction on technical subject-matter.
· Performs other duties as may be required or assigned.
Qualifications
· Bachelor's degree in related field (English, e-learning, Web design or instructional design)
· Minimum of three years experience in writing and instructional design for computer based training
· Excellent writing, editing, proofreading and fact-checking skills
· A strong background in blended and distance learning
· Strong knowledge and an expert user in Microsoft Office software such as: Powerpoint, Word and Excel; Sharepoint experience is a plus
· Working knowledge of the following software packages preferred: Adobe Captivate, PhotoShop, Acrobat, and Articulate Presenter
· Excellent analytical skills along with the ability to comprehend (often) highly technical source-material
· Strong interpersonal, communication and problem solving skills
· Nuanced and effective research abilities
· Keen attention to detail
· Ability to juggle multiple assignments and meet tight deadlines
· Aptitude to set priorities and make independent decisions
· Experience with financial institutions and regulations a plus
BAI offers an outstanding benefit package including comprehensive insurance coverage, a 401(k) plan with company match, generous vacation/personal time programs, and bonus potential with the ability to work in a collaborative, team oriented environment. To apply, please send resume, cover letter, and salary expectations to humanresources@bai.org. To learn more about BAI, please visit www.bai.org.
eLearning Developer
St. Louis, MO
Reports to: Manager, Curriculum Development - Learning & Development
BAI – the premier provider of breakthrough intelligence, innovation and information for the financial services industry - seeks an eLearning Developer for our St. Louis office. This position is part of the Learning & Development Product Team. The Developer will be responsible for the creation and modification of a portfolio of products within the Learning & Development business. Products include eLearning Courseware, Compliance Classroom Toolkits and learning support tools.
Responsibilities
· Program new and update existing eLearning courses utilizing Lectora Publishing Suite and Articulate Studio.
· Publish eLearning courses to the appropriate Saba instance (content, demo or production) for Quality Assurance or production purposes.
· Create new courses entries and content offerings within the Saba Learning Management System.
· Edit/modify written content from script to match available screen space while preserving a cogent and consistent learning experience. An example would be breaking a longer written content piece across several screens - includes writing/editing and instructional design.
· Publish and export courses per the AICC or SCORM specification for the CSP customer base.
· Locate and utilize images from graphics libraries to illustrate new and updated courses.
· Produce graphical elements based upon the script and Instructional Designer recommendations that facilitate understanding of the content and enhance the learning experience.
· Develop scenarios based upon Instructional Designer recommendations that present the written content in an engaging or interactive manner.
· Assess overall effectiveness of scripts and suggest revisions to improve presentation and/or degree of engagement, ensuring all projects meet the highest of standards.
· Utilize L & D Product Development SharePoint site to manage course creation process via course changes tracking and the archive/versioning of all source files.
· Update compliance classroom toolkit product on a quarterly basis.
· Coordinate with internal resources including writers, instructional designers, and proofers to meet agreed-upon initiatives and deadlines.
· Complete back-up instructional design or quality assurance as needed.
Knowledge & Special Abilities Required
· Detail-oriented and organized
· Excellent written and verbal communication skills
· Strong analytical skills, follow-up capability and problem solving ability
· Flexible and adaptable to new environments
· Ability to learn quickly and work independently as well as part of a team
· Proactive and results-oriented; sets goals and priorities that maximize the use of resources to deliver optimal results
Qualifications
· BS /BA degree required
· 3-5 years of experience developing SCORM compliant eLearning modules using desktop authoring tools, experience with HTML, XML, CSS, JavaScript, and FTP
· 3-5 years of experience working with the following: Lectora, Adobe Captivate or Articulate, Flash, Illustrator, Photoshop
· Experience working with cross-functional teams to develop and deliver courseware and new learning solutions. Most importantly, there must be a commitment to delivering a high-quality learning experience.
· Strong knowledge and an experienced user in Microsoft Office software such as: PowerPoint, Word and Excel; SharePoint experience is a plus
· Demonstrated experience in managing projects and working with cross-functional teams
· Excellent communication skills with all levels of staff, and amongst team leaders
· Demonstrated willingness to accept accountability for assignments, timeliness and quality of work product
BAI offers an outstanding benefit package including comprehensive insurance coverage, a 401(k) plan with company match, generous vacation/personal time programs, and bonus potential with the ability to work in a collaborative, team oriented environment. To apply, please send resume, cover letter, and salary expectations to humanresources@bai.org. To learn more about BAI, please visit www.bai.org.
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